Privacy Policy

Last updated: 2 June 2026

1. Introduction

This Privacy Policy explains how HEXALOGICA LTD, trading as Designova®, collects, uses and protects your personal information when you use our website, purchase font licenses, subscribe to our newsletter or contact us.

We respect your privacy and only collect information that is necessary to provide our services, process purchases, manage customer access and communicate with you.

2. Company Information

Designova® is operated by:

HEXALOGICA LTD
Company number: 14640696
Registered in England and Wales
Registered office:
82a James Carter Road,
Mildenhall, Suffolk,
United Kingdom, IP28 7DE

Email: hello@designovafonts.com

Data protection registration:
Information Commissioner's Office (ICO), United Kingdom

3. Information We Collect

Depending on how you use our website, we may collect the following information:

• Email address
• Name and billing details provided during checkout
• Purchase history and license information
• Download access records
• Newsletter subscription information
• Messages or enquiries sent to us
• Basic technical information required for website security and operation

We do not intentionally collect unnecessary personal information.

4. Purchases and Payments

Payments are processed securely through Stripe Managed Payments. Stripe acts as the Merchant of Record for eligible transactions and handles payment processing, applicable tax calculation, collection and related payment obligations.

Designova® does not store your full payment card details.

We store purchase information required to provide access to your font licenses, including:

• Purchased typefaces
• License information
• Order references
• Download access details

This allows customers to access previous purchases and download licensed products.

5. Customer Purchase Access

Designova® provides passwordless access to customer purchases using secure email links.

When you request access, we generate a temporary access link sent to your email address. We do not require customers to create accounts or store passwords.

6. Newsletter

If you subscribe to our newsletter, we collect your email address to send occasional updates about:

• New typeface releases
• Font collections
• Designova® news and updates

You can unsubscribe at any time by following the unsubscribe instructions included with our communications or by contacting us.

7. Emails and Communications

We may send transactional emails related to:

• Purchase confirmations
• Download access
• Customer library access
• Newsletter subscriptions
• Support requests

Transactional emails are necessary for providing purchased digital products and customer services.

8. Third-Party Service Providers

We use trusted service providers to operate our website and services, including:

• Payment processing providers
• Email delivery services
• Website hosting and infrastructure providers
• Analytics or security services where applicable

These providers only process information as necessary to deliver their services.

9. Data Retention

We keep personal information only for as long as required for legitimate business, legal and operational purposes.

Purchase records may be retained to maintain customer access to purchased font licenses and comply with applicable record keeping requirements.

Newsletter information is stored until you unsubscribe or request deletion.

10. Your Rights

Depending on your location, including under UK GDPR, you may have rights to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to certain processing activities
• Withdraw consent for newsletter communications

To exercise your rights, contact: hello@designovafonts.com

11. Data Security

We apply appropriate technical and organisational measures to protect personal information.

Customer downloads are protected through secure access tokens and payment information is handled by specialist payment providers.

12. International Services

Designova® serves customers internationally. Some service providers may process information outside your country of residence with appropriate safeguards where required.

13. Changes to This Policy

We may update this Privacy Policy when our services, legal requirements or business operations change.

The latest version will always be available on this page.

14. Contact

For privacy questions or requests, contact:

Designova®
Email: hello@designovafonts.com